AI digital assistant for doctors, nurses, and hospital staff
This healthcare-focused platform brings together medical and tech expertise to improve the daily routines of hospital professionals. With custom-built AI Agents, it helps automate repetitive administrative tasks for doctors, nurses, and support staff. The goal is to reduce the workload, boost efficiency, and allow healthcare providers to focus more on patient care while ensuring smoother hospital operations.
Country: Austria
Site: healthforce.ai
Industry: Healthcare
Service: Web development, DevOps, Data analytics, Artificial Intelligence, Web & SaaS applications
Technologies: Python, Prefect 2, Pydantic, AWS, Numpy, Pandas, Pydash, PostgreSQL, SQLAlchemy, Selenium, BS4, Requests, Alembic, Boto3, Azure Identity, Google API Client, Google Auth, Pytest, Unittest, Docker.
Client background
Healthforce is an Austrian healthcare platform combining medical expertise with advanced technology. Their mission is to streamline hospital operations and reduce the administrative burden on staff through automation.
Project goals
The primary objective was to create a Python-based application that automates critical administrative processes in healthcare settings — including patient appointment management and insurance verification — to improve efficiency and reduce human errors.
Business challenge
Hospital professionals often face high workloads due to time-consuming manual tasks such as processing appointments and verifying insurance claims. The client needed a reliable, secure, and scalable solution that would automate these workflows without disrupting existing operations.
Our solutions
We developed a robust application that automates appointment scheduling, Patient Record Number (PRN code) collection, and insurance communication. Using a tech stack including Python, Prefect 2, PostgreSQL, Selenium, and cloud services like AWS and Azure, we built scalable data pipelines and integrated APIs for seamless operation. The system supports asynchronous workflows, real-time validation, and secure data handling.
Value delivered
The platform now effectively automates key administrative workflows, significantly reducing the workload for doctors and hospital staff. It ensures faster, more accurate insurance verification and smooth coordination between systems. The modular and test-covered architecture enables easy scalability and quick integration of future features.
Result
Healthforce now operates a stable, AI-powered system that helps medical professionals focus more on patient care. The application is well-received by staff for its usability and reliability, improving operational efficiency and setting a new standard for digital workflow automation in hospitals.
